Security at Logical Front

Our Security-First Approach

At Logical Front, security is not an afterthought — it is the foundation of every infrastructure solution we design, deploy, and manage. Founded in 2003 and headquartered in Sandy, Utah, we have spent over two decades building and operating security-first infrastructure for organizations that cannot afford to compromise on data protection.

Our platforms are built for HIPAA, FERPA, and CJIS environments. We design our systems to support your compliance obligations, but we want to be clear: compliance remains your responsibility. We build the platform that makes it achievable.

As the only private organization in the AR-EON network, Logical Front operates a security-first infrastructure model that extends beyond what standard cloud providers offer. Our Overwatch platform provides automated, real-time threat detection and response, ensuring that issues are identified and remediated before they impact your organization.

Physical and Network Security

Physical Security

Our operations and infrastructure are protected through layered physical security measures:

• • All data center partners maintain 24/7 physical access controls including badge authentication, biometric verification, and mantraps at critical entry points
• • Video surveillance systems record and retain footage across all physical entry and server areas, with retention periods aligned to industry best practices
• • On-site security personnel provide continuous monitoring and access management at all facilities housing Logical Front infrastructure
• • Our Sandy, Utah headquarters (9690 S 300 W, C15, Sandy, UT 84070) maintains controlled access policies for all staff and visitors
• • Environmental controls including fire suppression, climate regulation, and uninterruptible power systems protect hardware integrity

Network Security

Our network architecture employs multiple layers of defense:

• • Next-generation firewalls with deep packet inspection and intrusion prevention systems at every network boundary
• • Network segmentation ensuring that workloads, databases, and management planes are isolated from one another
• • DDoS mitigation through upstream filtering and anycast routing, protecting against volumetric and application-layer attacks
• • Encrypted communications across all network paths using TLS 1.2+ for data in transit and AES-256 for data at rest
• • Regular vulnerability scanning and penetration testing to identify and remediate network-level weaknesses
• • AR-EON's private network backbone provides dedicated, encrypted connectivity between nodes — reducing exposure to public internet threats

Access Controls

We enforce strict access controls to ensure that only authorized personnel can access systems and data:

• • Role-based access control (RBAC) — Every employee and contractor is granted the minimum access necessary to perform their role. Privileged accounts require elevated approval chains and are subject to regular review.
• • Multi-factor authentication (MFA) — All Logical Front personnel use MFA to access internal systems, customer environments, and administrative consoles. No exceptions.
• • Zero-trust architecture — We operate on a zero-trust model: no network segment is trusted by default, and all access requests are authenticated and authorized regardless of origin.
• • Session management — Administrative sessions are time-limited and require re-authentication for sensitive operations. All privileged actions are logged and auditable.
• • Background checks — All Logical Front staff undergo background screening prior to hiring, with periodic re-screening for roles with elevated access.
• • Offboarding — Access is revoked in real-time when an employee or contractor's role changes or ends. No lingering credentials.

Backup and Disaster Recovery

Our backup and disaster recovery capabilities ensure the availability and integrity of your data:

• • Automated backups — All production data is backed up on scheduled intervals with retention periods aligned to your organizational requirements. Backups are encrypted and stored in geographically separated locations.
• • Disaster recovery — Our Overwatch automated incident response platform continuously monitors infrastructure health and can automatically initiate failover procedures to maintain service availability during hardware failures or regional outages.
• • Recovery testing — We conduct regular disaster recovery drills and test our recovery procedures to validate recovery time objectives (RTOs) and recovery point objectives (RPOs) with our clients.
• • Geographic redundancy — Critical systems and data are replicated across multiple geographic locations, ensuring that a single point of failure cannot disrupt your services.
• • Immutable backups — Backups are protected against accidental deletion, modification, and ransomware through immutable storage mechanisms.

Incident Response

Logical Front maintains a structured incident response process to quickly identify, contain, and remediate security events:

• • 24/7 Network Operations Center (NOC) — Our dedicated NOC team monitors all infrastructure around the clock. For immediate security concerns, contact us at (801) 203-3141.
• • Automated threat detection — Our Overwatch platform continuously analyzes network traffic, system logs, and endpoint telemetry for anomalous behavior using signature-based and behavioral detection methods.
• • Incident classification — All security events are classified by severity (critical, high, medium, low) and routed to the appropriate response team with defined escalation timelines.
• • Containment and remediation — Once an incident is confirmed, our team immediately works to contain the threat, preserve evidence, and begin remediation following established incident response playbooks.
• • Client notification — Affected clients are notified promptly through established communication channels. For critical incidents, we initiate direct phone contact.
• • Post-incident review — After every security incident, we conduct a thorough post-incident review, document lessons learned, and implement improvements to prevent recurrence.

How to Report Security Concerns

If you discover a security vulnerability in Logical Front's systems, or if you observe suspicious activity related to our infrastructure or services, please report it immediately:

• • Phone (24/7): (801) 203-3141 — reach our NOC team directly
• • Email: info@logicalfront.com — include "Security Report" in the subject line
• • Mail: Logical Front, 9690 S 300 W, C15, Sandy, UT 84070

When reporting a security concern, please include as much detail as possible: what you observed, when and where it occurred, and any evidence you can share (screenshots, logs, etc.). We take all security reports seriously and will investigate promptly.

Compliance and Audit-Friendly Operations

Our infrastructure is designed for audit-friendly operations. We maintain comprehensive documentation of our security practices, including network diagrams, access control procedures, change management processes, and incident response records. This documentation supports compliance efforts for organizations operating in regulated environments including healthcare (HIPAA), education (FERPA), and criminal justice (CJIS).

Please note that compliance with regulatory frameworks remains your responsibility as the data controller. Logical Front provides the secure, auditable platform that makes your compliance efforts achievable. We are happy to work with your compliance team during the due diligence and onboarding process to demonstrate how our infrastructure supports your specific regulatory requirements.