Infrastructure Insights
Practical guidance on private cloud, Overwatch, AI operations, security, and resilient infrastructure—grounded in more than 20 years of field experience.
Memorial Day Security Heroes: Honoring Cyber Defense Work
The people who defend public sector networks don't get parades. Their work is quiet, thankless, and consequential. Here's what it actually looks like.
Five Cloud Hosting Mistakes We See Education and Government Organizations Make
Public cloud is not always cheaper, egress costs add up fast, and compliance doesn't happen by default. Here are five cloud hosting mistakes we see education and government IT teams make — and what to do instead.
VDI in Healthcare: What's Changed in 2026 and What IT Leaders Should Know
Healthcare organizations still depend on VDI for clinical workflows, but the landscape has shifted. Here's what has actually changed, what hasn't, and what IT leaders should be evaluating right now.
Why Hybrid Cloud Outperforms Pure Public for Most Mid-Market Orgs
Most 'innovative hybrid cloud' articles are a vendor's feature list in a trench coat. Here are three patterns we actually use with customers that deliver real value.
Cloud Compliance: The Five Issues That Derail IT Audits
Every auditor finds the same five things in cloud environments. They're findable before the audit if you know where to look — and a lot cheaper to fix on your own schedule.
IT Easter Eggs: The Undocumented Artifacts That Hold Institutions Together
Every long-lived IT environment is full of undocumented fixes, hidden scripts, and cron jobs nobody remembers writing. That institutional memory is fragile — and losing it is expensive.
Desktop Virtualization: What Every IT Director Should Know Before They Sign
VDI deals are signed on a slide deck and regretted on a monitoring dashboard. Here's what an IT director needs to understand before committing — from a team that's deployed over a million seats.
Engineering Perks That Actually Retain People
Ping pong tables and kombucha taps do not retain engineers. Here's what actually does, based on what I've seen work and fail over 23 years.
End-User Data Protection: Ten Controls Ranked by Real Impact
Every security vendor has a top-ten list. This one is ordered by what actually stops incidents in the field, from a team that has done the forensic post-mortems.
Ode to My Motherboard: What We Lose Moving Up the Abstraction Stack
Every abstraction we adopt saves time and loses something. Here's what we give up when we stop touching the hardware — and why it still matters.
Digital Transformation Without the Budget Blowout
Digital transformation is the most expensive phrase in business when it's treated as a project. Here's how to make it a practice instead, and actually get paid for the work.
Vendor Complexity Has a Price Tag You're Probably Not Counting
Every vendor you add to your stack has a hidden tax. Here is how it compounds, why it is almost always underestimated, and what to do about it.
Data Management Platforms: Three Costly Errors and How to Avoid Them
Three mistakes we see again and again in data management platform projects — and the practical ways to avoid each one before they eat your budget.
Three Public Cloud Complications Hybrid Cloud Actually Solves
Public cloud is the right answer for a lot of workloads. It is not the right answer for all of them. Here are three specific complications hybrid cloud actually solves.
How to Make the Most of Cloud Computing (From Someone Who's Watched Both the Wins and the Bills)
Cloud computing is powerful when you use it deliberately and painful when you don't. After 23 years in infrastructure, here's the playbook I wish more customers had on day one.
Desktop Virtualization: Five KPIs Worth Tracking
Most VDI dashboards measure the wrong things. Here are the five KPIs that actually tell you whether your virtual desktop environment is working.
Which IT Superhero Are You? The Five Personality Types Every IT Org Needs
Every healthy IT organization has five distinct personality types. Hire for one and ignore the others and you will build a team that cannot actually ship.
Digital Transformation: Notes from Dell Technologies World
What the vendor conference circuit says about digital transformation, AI infrastructure, and the signals behind the messaging.
Data Storage Devices: How to Match Media to Workloads
A clear guide to NVMe, QLC SSD, nearline HDD, object storage, and tape—and how infrastructure teams should choose among them.
Working with the Cloud After the Pandemic Reset Everything
Five years after COVID forced every business to become a remote-work company overnight, the cloud decisions made in a panic are coming due. Here's what we're seeing, and what we'd do differently.
Preventing a Data Disaster: A Practical Checklist
Most data disasters don't come from exotic failures. They come from the same ten or twelve unforced errors. Here is the checklist we use to prevent them.
Hyper-Converged Infrastructure Options Worth Evaluating
A direct comparison of leading HCI platforms, their strengths, their operational tradeoffs, and the selection criteria that matter.
Six Strategic Uses for End-of-Year IT Budget
If you have money left in the IT budget as the year closes, don't spend it on shiny objects. Here are six places the spend actually compounds into next year's posture.
Better Dad Than Darth Vader: How IT Humor Builds Real Teams
The groan after a well-timed pun at 2 AM during an outage is the sound of a team that's going to get through it. Here's why IT humor is a serious operational asset.
Charting a Smart Course to Cost-Effective Cloud Computing
Cloud cost-effectiveness is not a discount. It is a discipline. Here is the playbook we use to actually get the savings vendors promise on their pricing calculators.
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